Privacy Policy for Kay Kay International Travels and Tours

At Kay Kay International Travels and Tours, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Make a booking or inquiry.
• Create an account on our website or platform.
• Subscribe to our newsletter or marketing communications.
• Participate in surveys or promotions.
• Contact us for support or information.

Types of personal information we may collect include:

• Contact Information: Name, email address, phone number, physical address.
• Travel Information: Passport details, date of birth, nationality, gender, dietary requirements, medical conditions (if relevant), emergency contact information, travel preferences.
• Payment Information: Credit/debit card details (processed securely by third-party payment gateways), billing address.
• Account Information: Username, password (encrypted).
• Communication Data: Records of your correspondence with us.

We may also collect non-personal information automatically when you visit our website, such as:

• IP address, browser type, operating system.
• Referring URLs, pages viewed, time spent on pages.
• Device information, unique device identifiers.

2. How We Collect Information

• Direct Interactions: When you fill out forms, communicate with us via phone, email, or chat.
• Automated Technologies: Through cookies and similar tracking technologies as you navigate our website.
• Third Parties: From partners such as airlines, hotels, visa processing centres, or payment gateways, where necessary for service delivery.

3. How We Use Your Information

• Service Delivery: To process your bookings, arrange flights, hotels, tours, visas, and other travel-related services.
• Communication: To send booking confirmations, updates, itineraries, and respond to inquiries.
• Personalization: To tailor services and offers to your preferences.
• Marketing: To send newsletters, promotions, and special offers (opt-out available).
• Improvement: To analyse website usage and enhance user experience.
• Security & Fraud Prevention: To protect services and users from fraud.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce agreements.

4. Sharing Your Information

• Travel Service Providers: Airlines, hotels, tour operators, car rental companies, and other suppliers.
• Visa Processing Centres: Embassies, consulates, and visa application centres.
• Payment Processors: Secure third-party payment gateways.
• Service Providers: IT support, marketing, analytics services.
• Legal & Regulatory Authorities: When required by law or to protect our rights.
• Business Transfers: In connection with mergers, acquisitions, or sales of assets.

We do not sell your personal information.

5. Data Security

We implement technical and organizational measures to protect your personal information. However, no method of transmission or storage is 100% secure.

6. Your Rights

You may have the right to:

• Access: Request a copy of your personal information.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion under certain circumstances.
• Objection: Object to processing for certain purposes.
• Withdraw Consent: Withdraw consent where processing is based on it.

7. Data Retention

We retain personal information only as long as necessary to fulfil the purposes for which it was collected, including legal or reporting requirements.

8. Changes To This Policy

We may update this policy. The “Last Updated” date at the top indicates the latest changes.

9. Contact Us

Company Name: Kay Kay International Travels and Tours
Email: info@kktravelsandtours.com
Phone: +92 311 1152900
Address: Office No. 103, 1st Floor, Sadiq Plaza, 69-The Mall, Lahore, Pakistan, 54000